We are so dependent on
doctors from birth these days. The advancement of science has improved the
quality of life and extended the life span for all of us. When we have any
illness we become panic and wonder what may be wrong. Thanks to information age
we realize fever is just a symptom. If the fever subsides with a Paracetamol we
are happy but if it is not cured it is another agony, “What could the disease
be?” is the question that persists in our mind. So these days when the doctor
requires us to takes blood test, urine test, CT scan, MRI scan, Doppler test……..,.so
many tests and the ultimate is Biopsy, we are scared.
By the time the patient
goes through these they are physically, emotionally and financially drained
out. The kith and kin go through anxiety and frustration. Some doctors have
also counselors to help in counseling the kith and kin of the patient.
We are annoyed and
become impatient!!!
We may also go in
search of second opinions, third opinions and some times fourth opinion, in the
same state, other states or abroad depending upon your economic status.
By then we hear stories
about how a patient was or was not treated by a doctor X or Y. Some also
suggest that the form of medicine need to be changed: ayurvedha, siddha,
homeopathy and so on. It is like switching from Windows to Linux operating
system. The patient and the family become perplexed and wonder whether they are
going in the right direction of treatment.
The doctor who is
currently consulted patiently observes the development and suggests next
course. Whether the patient will continue his or her treatment with the same
doctor, is a matter to wait and watch. In fact by then the doctor would have
narrowed down the findings to a specific cause of decease. But if the patients’
patience is lost the process have to start all over again.
It is true that these
days it is difficult to find good committed doctors. But it is again the matter
of trust. In my native place my grandfather lived for 94 years hale and
healthy. He died because he thought he was still young and jumped the compound
wall!! He had only one primary doctor (MBBS) through out his life to consult, also
for the entire family and for all the village people. Probably they had no options
and they trusted the only person.
When we shifted our
residence in 1975 to Adyar there was no doctor of fame. After few days we found
that a young chap who had finished his medicine from Bombay (now Mumbai) and was
working in VHS and offering consultation in the evening. This doctor’s fee was
just Rs 10 in this posh locality of Chennai. Later it was increased to Rs. 100.
Our ordinary to urgent need was referred to him, he was our trusted doctor. We
trusted him this young chap all through his life probably because we did not
have much option, and many specialists.
He got married, had
children resigned his job and became a full time consultant. His wife was the receptionist
there. We were family friends and mutually extended invitation for all the
functions in our home. He was the only
person we were referring to until recently. (Now he has retired from this area
and joined his daughters).
Today we have micro
level specialist for any kind of disease. The number and kind of disease is
also increasing.
We are very judgmental
and always blame the doctor if things go wrong and feel happy and recommend him
or her to many if we are cured.
Why am writing so much on
this today?
I had been to the
hospital with appointment for my relative waited for 2 hours in pain and the
secretary asked us to come tomorrow. I got angry and was fretting and fuming.
If we can’t see the doctor when we need what is the point? This may be the
breaking point and we may start looking out for another doctor. Swallowing the
anger I brought the relative back home fixing an appointment for the next day.
The secretary also assured that we will be able to see the doctor tomorrow.
What happens to the people who already have an appointment tomorrow? So
tomorrow the doctor has to attend to 10 appointments +5 of today’s spill over.
While I was returning I
started thinking from the doctors perspective.
What was the reason
given: There had been a surgery and the patient had suddenly become critical
and a SOS message was sent to the doctor? He had to abruptly leave a patient in
wheel chair that he was observing, asking them to wait and telling the others
to leave. After all that is the oath that a doctor takes on acquiring the
knowledge and skill of practicing medicine – Save life!
He can’t leave the
other patients and her or his kith and kin in panic. His presence there was
more important. We also needed him but when the question is whose distress are
more the doctor decides. So he is right, the critical patient was important
today, if I was the relative of that patient I would be the happiest person if
my kith is saved.
Doctors are also humans
beings they are not God to sway a magic wand and perform miracles. It is a
science based on theories, observations, and symptoms and has a logical
sequence. The brain of the doctor is also is of the same volume and measure.
Just like the computer getting hanged if command is given to open multiple
windows the brain cells of the doctor also will get hanged.
He also needs space and
time to think. He also is likely to feel emotions and distress.
If the critical patient
collapses today it is possible that my doctor may cancel all the appointments
tomorrow so as to finish all the administrative formalities and uncomfortable
questioning. Once before I had come across a doctor who said he will record the
discussions with him. I was shocked. Later
I realized how important it is for the doctor also to save himself. We as
patients are also brutally critical at times. He has to save his skin. He has a
family to take care.
My sister in the past
was thrown to the foot path while crossing the road in the age of 7 in a car
accident. Our luck the car was driven by a doctor. He took personal care to
treat my sister free of charge and visited our house every week for a month to
see her improvement and lavished a lot of gifts. Now I realize that it was to
avoid a police complaint. It never occurred to us then, we saw humanness in him
and were all praise of him.
So is it not right to
say that while the patient is in plight for cure, the treating doctor is also
in plight to see that the patient is cured.
Yes ma'am, healthcare here is truly in a bad shape. 'cos ppl presume that if a hospital has good interiors, elegant staffs, and renowned doctors it is a good hospital, if ppl can remember web of conspiracies which entangled a premier hospital in Adyar, few years ago,they will have a second thought on choosing their healthcare provider... So, all that's important is the way the hospitals treat ppl(both patients and accomplice)the way they deserve to be treated, and not hi-profile setup... Sincere thanks for the share ma'am!!!
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